Head of Group Finance, Swedbank, Sweden
Radically decentralized management model – key to agility
In his presentation Lennart will explain the differences between traditional practices in most other complex organizations to Handelsbanken's radically decentralized management model. He will explain the concept, that to a bank's customers ‚the branch is the bank‘. Handelsbanken's branches are small self-managing teams with a high degree of local autonomy, quite similar to a Scrum team in IT. Since the branches are close to their customers, they are the dynamo of a bank's success. He will also explain how the rest of a service organization's control systems can work in ways that support (not conflict) with the autonomy of its sales units, providing services to them through similarly autonomous teams in a non-hierarchical structure.
Presentation to download: PDF (1 MB)
About Lennart Francke
Lennart is the Head of Group Finance at Swedbank and also Chairman of the Board of a company providing senior care services. During his professional career for 35 years he was with Handelsbanken, where he worked in a variety of roles in banking, then as Chief Credit Officer and finally as CFO. After retiring from Handelsbanken, he worked for two years as a Senior Advisor to Oliver Wyman, an international management consultancy in the financial services sector, and a non-executive director of the Swedish bank, SBAB.